Thank you for choosing to shop with us. As you navigate and interact with our platform, it’s essential to understand the terms and conditions that guide our services. By purchasing or using our platform, you implicitly agree to these conditions, so please read them carefully.

User Responsibilities

When you engage with Open Phoenix Clothing, we expect you to provide accurate personal and payment details. Ensuring the correctness of these details falls under your purview. Furthermore, by using our platform, you commit to refraining from any actions that might harm, compromise, or interfere with the regular functionality of our website.

Intellectual Property Rights

All the content you see and interact with on our website – from the designs and logos to graphics and other materials – is the exclusive property of Open Phoenix Clothing. We have worked hard on creating these assets, and any unauthorized reproduction, distribution, or use of these materials is strictly prohibited. Doing so may result in legal actions against the concerned parties.

Order Placement and Processing

We pride ourselves on offering a seamless shopping experience. However, you should note that while we display products and their prices, they are subject to change without prior notice, and their displayed availability does not guarantee they’re in stock. Also, receiving an order confirmation doesn’t signify our acceptance of the order. We retain the right to decline any order if deemed necessary.

Shipping and Delivery

We strive to deliver your orders in the quickest time possible. However, the delivery times we provide are merely estimates. Factors beyond our control might cause delays.

Returns and Exchanges

We understand that not every purchase might be perfect. Thus, if you’re unsatisfied, we accept returns and exchanges within 2 days of your purchase. Please ensure that the items you return remain unused and retain all their original packaging. Unless an error occurred on our part, the costs associated with return shipping fall on the customer.

Privacy Policy Adherence

Your privacy is paramount to us. We promise that all personal information you provide is treated with utmost confidentiality and processed in alignment with our stringent Privacy Policy. By opting for our services, you give consent to this processing and affirm that the data you provide is accurate.

Legal Disclaimers

Please note that we offer our products “as is” and without any explicit or implied guarantees, warranties, or conditions. Open Phoenix Clothing will not be held liable for any indirect, special, consequential, or punitive damages arising from the use of our services or products.

Regulatory Compliance

Open Phoenix Clothing operates under strict adherence to relevant local, state, and federal laws and regulations. This includes compliance with consumer protection laws and data protection regulations such as the General Data Protection Regulation (GDPR) for our valued European customers.